Privacy Policy for 99nbaji

1. Data We Collect

When you register for and use an account on 99nbaji, we collect personal data across several categories. The following table summarises the main types of data we collect, the purpose for which each is collected, and the legal basis that justifies processing.

1.1 Data Collected Automatically

In addition to information you provide directly during registration and gameplay, 99nbaji automatically collects certain technical and usage data whenever you access the platform. This includes your IP address, the type of device and browser you are using, your operating system version, the pages you visit within the platform, the duration of each visit, and the actions you take during a session. This automatic collection is necessary for the secure operation of the platform and cannot be disabled without significantly impairing the functionality of your account.

1.2 Data from Third Parties

We may receive data about you from third-party sources in limited circumstances. These sources include identity verification service providers who assist with KYC checks, payment processors such as bKash, Nagad, and Rocket who share transaction confirmation data, and fraud prevention agencies who provide risk-scoring information. Data received from third parties is held to the same standards of security and confidentiality as data collected directly from you.

2. How We Use Your Data

99nbaji processes your personal data only for specified, legitimate purposes. We do not use your data in ways that are incompatible with the purposes stated at the time of collection. The following describes how we use each category of data we hold.

2.1 Account Operation and Service Delivery

Your identity and contact data are used to create and maintain your player account, verify your identity against our KYC requirements, send you transaction confirmations and account notifications, and provide you with access to the full range of games and betting markets available on the 99nbaji platform. Without this processing, we cannot provide you with the core services of the platform.

2.2 Payment Processing

Financial data, including your bKash, Nagad, or Rocket account details and transaction records, is used solely to process deposits to your 99nbaji account balance and to execute withdrawal requests to your nominated payment method. We retain transaction records for the period required by applicable financial record-keeping obligations.

2.3 Fraud Prevention and Security

Technical data — including IP addresses, device fingerprints, and login patterns — is used to detect and prevent fraudulent activity, account takeovers, money laundering, and the operation of multiple accounts in breach of our one-account policy. Where a security risk is identified, your account may be temporarily suspended pending investigation. This processing is carried out in the legitimate interests of 99nbaji and its honest player community.

2.4 Responsible Gaming Monitoring

Usage data — including your betting history, session frequency, and deposit patterns — is monitored to identify indicators of problem gambling behaviour. Where such indicators are present, 99nbaji may proactively contact you to offer responsible gaming tools or to apply protective measures in accordance with our Responsible Gaming Policy. This processing is carried out in the interests of player welfare.

2.5 Marketing Communications

Where you have opted in to receive promotional communications from 99nbaji, we will use your contact data (email address and/or mobile number) to send you information about new games, deposit bonuses, seasonal promotions, and platform updates. You may withdraw your consent to receive marketing communications at any time by contacting our support team or by using the unsubscribe mechanism included in each promotional email. Withdrawal of consent does not affect the lawfulness of any processing that occurred before the withdrawal.

2.6 Legal and Regulatory Compliance

We are required by applicable law to retain certain categories of data — particularly identity records, transaction logs, and KYC documentation — for defined minimum periods. Data retained for legal compliance purposes is not used for any other purpose and is subject to enhanced access controls.

3. Data Sharing & Third Parties

99nbaji does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Service Providers

We engage a limited number of trusted third-party service providers to assist with the delivery of our platform. These providers include payment processors (bKash, Nagad, Rocket, Upay), identity verification and KYC service providers, game studios (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi), cloud hosting infrastructure providers, and customer support technology platforms. Each service provider is engaged under a data processing agreement that restricts them from using your data for any purpose other than providing the contracted service to 99nbaji.

3.2 Fraud Prevention Agencies

We may share identity, financial, and technical data with fraud prevention agencies and industry-wide shared databases where we have reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms & Conditions. Such sharing is carried out under strict protocols and is limited to the minimum data necessary to support the investigation.

3.3 Legal Obligations

We may be required to disclose your personal data to law enforcement agencies, courts, regulators, or other public authorities where we receive a legally binding request to do so. In such cases, we will share only the data that is specifically requested and will, where legally permitted, notify you that such a disclosure has been made.

3.4 Business Transfers

In the event that 99nbaji undergoes a business transfer, merger, acquisition, or restructuring, personal data held about players may be transferred as part of that transaction. You will be notified of any such transfer and your rights in relation to your data will be preserved throughout the process.

4. Cookies & Tracking Technologies

99nbaji uses cookies and similar tracking technologies to operate the platform effectively, maintain session security, and understand how players interact with the site. The following explains the types of cookies we use and their respective purposes.

4.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They include session cookies that keep you logged in as you navigate between pages, security tokens that protect your account from cross-site request forgery (CSRF) attacks, and cookies that store your language and currency preferences. Essential cookies cannot be disabled without breaking core platform functionality. They do not track you across other websites.

4.2 Performance and Analytics Cookies

We use performance cookies to collect anonymised data about how players use the 99nbaji platform — for example, which game categories are visited most frequently, how long players spend on specific pages, and where technical errors occur. This data is used in aggregate form to improve the platform experience. It cannot be used to identify you individually.

4.3 Functional Cookies

Functional cookies allow the platform to remember choices you have made — such as your preferred deposit method, recently played games, or notification preferences — so that you do not need to re-configure these settings each time you log in. These cookies improve convenience but are not essential to platform operation.

4.4 Cookie Management

You may manage or delete cookies through your browser settings at any time. Please be aware that disabling certain cookie categories — particularly essential and functional cookies — may impair the performance of your 99nbaji account and may require you to re-enter preferences or re-authenticate more frequently. Instructions for managing cookies in major browsers are available through the help documentation of your browser provider.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention principles apply across data categories held by 99nbaji.

5.1 Active Account Data

While your account remains active, we retain all data associated with it — including identity records, contact information, transaction history, and gaming history — to provide you with uninterrupted access to our services and to maintain an accurate record of your account activity.

5.2 Post-Closure Retention

Following the closure of your account — whether at your request or as a result of a decision by 99nbaji — we retain your identity records and transaction history for a minimum period as required by financial record-keeping and anti-money laundering obligations. After this mandatory retention period has elapsed, your personal data is securely deleted or irreversibly anonymised.

5.3 Communication Records

Live chat transcripts, email correspondence, and support ticket records are retained for a period sufficient to support dispute resolution and quality assurance activities. After this period, communication records are permanently deleted from our systems.

5.4 Technical and Log Data

Technical log data — including IP address logs, login timestamps, and session records — is retained for a shorter period in line with security monitoring requirements. This data is automatically purged from active systems once the retention period expires and is not archived for long-term storage.

6. Data Security

99nbaji employs a multi-layered approach to data security to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While no digital platform can guarantee absolute security, we apply the following technical and organisational measures as a minimum standard.

6.1 Technical Safeguards

• All data in transit between your browser or application and our servers is encrypted using TLS 1.2 or higher via SSL certificates.
• Data stored on our servers — including account credentials, financial records, and KYC documents — is encrypted at rest using AES-256 encryption.
• Passwords are stored as salted cryptographic hashes and are never stored or transmitted in plaintext form.
• Two-factor authentication (2FA) is available to all players and is strongly recommended for account security.
• Our platform infrastructure is protected by firewalls, intrusion detection systems, and regular independent security penetration testing.

6.2 Organisational Safeguards

• Access to player personal data within the 99nbaji organisation is restricted to staff and systems that have a legitimate operational need for that access.
• All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Third-party service providers who process data on our behalf are subject to contractual data security requirements and periodic audits.

6.3 Data Breach Response

In the event of a personal data breach that poses a risk to the rights or interests of affected players, 99nbaji will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. Notifications will be sent to the email address registered to the affected account and will include a description of the breach, the data involved, the steps we have taken, and the actions we recommend you take to protect yourself.

7. Your Privacy Rights

As a player on 99nbaji, you hold a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. The following rights are available to you.

7.1 Right of Access

You have the right to request a copy of the personal data that 99nbaji holds about you. Upon receipt of a verified access request, we will provide you with a summary of your data in a commonly used electronic format within a reasonable timeframe. We may request proof of identity before fulfilling an access request to ensure that data is not disclosed to an unauthorised person.

7.2 Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details — such as your contact email and phone number — directly within your account settings. Corrections to identity data must be submitted via the support team and may require supporting documentation.

7.3 Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing on legitimate interests grounds and there are no overriding legitimate grounds. Please note that certain categories of data — particularly KYC records and transaction histories — must be retained for defined minimum periods under applicable law and cannot be deleted on request until those periods have elapsed.

7.4 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on legitimate interests grounds, in which case we will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests.

7.5 Right to Data Portability

Where data is processed by automated means on the basis of your consent or a contract, you have the right to receive that data in a structured, commonly used, machine-readable format. You may also request that we transmit this data directly to another data controller where technically feasible.

7.6 Exercising Your Rights

To exercise any of the rights described above, please contact the 99nbaji support team in writing at support@99nbaji. Please include your full registered name, your account username, and a clear description of the right you wish to exercise. We will acknowledge your request and provide a substantive response within a reasonable period. We do not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.

8. Policy Updates & Contact

99nbaji reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via the email address associated with their account and will update the effective date displayed at the top of this page. We encourage you to review this policy periodically.

8.1 Continued Use as Acceptance

Your continued use of the 99nbaji platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue your use of the platform and request account closure in accordance with the process described in Section 3.5 of our Terms & Conditions.

8.2 Contact for Privacy Matters

All privacy-related enquiries, data rights requests, and complaints should be directed to the 99nbaji data protection team at support@99nbaji. Our support team operates 24 hours a day, 7 days a week, and all privacy correspondence is handled in English. Response times for formal data rights requests are within a reasonable period from the date of receipt of a verified request. Bangladesh Standard Time (BST, UTC+6) applies to all stated response timeframes.

8.3 Children's Privacy

The 99nbaji platform is strictly for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe a minor has registered on the platform should contact us immediately at support@99nbaji.